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  • Chris Ellis
    50
    Points
    Chris Ellis   
    Could we please have access to be able to use VEEAM for vCloud, this would enable us to backup servers larger than 2Tb that currently isn't supported by the UKCloud snapshot backups.

    Curently we have 2-3 customers that would benefit from this.

    https://helpcenter.veeam.com/docs/backup/em/em_working_with_vcd_vms.html?ver=95
     
      Posted to Products  - Sub-category: Compute
  • droa
    10
    Points
    droa   
    It would be useful to add a count of currently active SRAS certificates for each SRAS VDC, to allow us to identify mismatches between certificate counts and number of devices in use, without having to raise a service request.
  • droa
    10
    Points
    droa   
    It would be really useful to have an Elevated accesible version of the the new Knowledge base as currently if a support engineer posts a link to a new KB article, you have to copy the link off the elevated portal ticket, off your SRAS laptop to an internet connected device in order to view it.
  • StuartLaws
    50
    Points
    StuartLaws   
    An app (iOS, Android and WIndows) that enabled support tickets to be raised, viewed and updated without a need to log into the portal itself.

    Handling support tickets from a customer point of view could be much easier from an App (for example) on my iPad whilst I'm traveling and unable to use a laptop.
  • Mike Collier
    30
    Points
    Mike Collier   
    The new Cyber News section looks really good. It is possible to provide this via RSS/ Atom feeds please? Apologies in advance if this feature exists and I have missed it! 
  • Roy Crombleholme
    30
    Points
    Roy Crombleholme   
    In the same way that IP whitelistig can be enabled for access the vCloud API, it would be beneficial to also have this functinality available for access tothe CNI API.
      Posted to Products  - Sub-category: Compute
  • Laurent
    10
    Points
    Laurent   
    We would like to have a more robust OpenStack infrastructrure:

    - Enable Swift object storage
    - Enable LBaaS
    - Have at least 2 AZs housed in a different physical location

    Thanks,
    Laurent
      Posted to Products  - Sub-category: Connectivity
  • Justin
    10
    Points
    Justin   
    We really need a file system as a service to help alleviate the pain of making block stores available across multiple instances / pods. We know we can license GlusterFS or use NFS -- which we are -- but Manila would alleviate the pain of maintenance. 

    https://wiki.openstack.org/wiki/Manila

    Please?
      Posted to Products  - Sub-category: Storage
  • Mike G
    30
    Points
    Mike G   
    It would be helpful as part of the compute area of the portal you could click on a server and check the basic monitoring stats (CPU / RAM / Network / Disk Space Usage) usage and in addition have an API that we can use to collect this data using our monitoring tools to reduce the need of installing monitoring clients. like what you can do with Amazon AWS.
  • Roy Crombleholme
    20
    Points
    Roy Crombleholme   
    There is already an 'IDEA' for implementing 2FA for CNI access.  For Programmatic API access then X.509 certficate or token based access would be more appropriate.
      Posted to Products  - Sub-category: Compute