UKCloud Ideas Community

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  • Adrian Plummer
    20
    Points
    Adrian Plummer   
    Having just had to reset my "ideas" password, please can you consider integrating the authentication between this site and the main customer portal?
  • SteveW
    40
    Points
    SteveW   
    Currently there is no mechanism to failover public (or PSN) IP addresses between vDCs, to redirect traffic between 2 vDCs in a DR failover situation. Global Site Selection via DNS or manual DNS changes could be used to redirect traffic between 2 vDCs with different public IPs, but these options do have limitations (DNS caching etc).

    It would be useful to be able to advertise the same IP address/range from 2 different vDCs with BGP preferences plus interface tracking or health checks used to identify the preferred site and update the routing accordingly.

    Thanks
      Posted to Products  - Sub-category: Connectivity
  • UKCloud Ideas
    10
    Points
    UKCloud Ideas   
    Idea submitted by an attendee at Meet the Team on 1st November
    It would be useful to have a record of activities performed in the Portal for auditing purposes.
  • UKCloud Ideas
    10
    Points
    UKCloud Ideas   
    Idea submitted by an attendee at Meet the Team on 1st November
    It would be useful to have a PDF version of Knowledge Centre articles.
  • UKCloud Ideas
    10
    Points
    UKCloud Ideas   
    Idea submitted by an attendee at Meet the Team on 1st November
    Be able to offer 6 9's SLa by designing across multiple sites
      Posted to Products  - Sub-category: Compute
  • droa
    10
    Points
    droa   
    It would be useful to get notified of a count or list of VMs that haven't been booted in over 90 days as these may be suitable for removal, saving money by no longer paying for the storage charges.
  • droa
    10
    Points
    droa   
    In our recent service review the following customer environment status indicators were given to us:

    Old vShield Edges
    Disabled Firewalls
    Out of date Snapshots
    Old VMware tools

    Could these indicators be added to the UKC Portal with notifications if we stop being "green" for each of them
  • Ian
    30
    Points
    Ian   
    In order to meet monitoring requirements, it would be good to be able to interface our protective monitoring system with ukcloud's portal to pick up events (such as sucessful or failed log-ins, backup failures, etc).

    We already monitor the VMs for logins.  We would like to extend this monitoring to include UKCloud portal events. At present we have to manually login to monitor these, but would like to be alerted immediately someone logs in. 
  • Andy_W - UKCloud
    40
    Points
    Andy_W - UKCloud   

    One of the services we are seeing more and more call for on our Elevated platform is the desire to utilise trusted internet endpoints to support applications running in our elevated domain.

    The products team are looking for feedback if this type of internet breakout service providing customers using our Elevated platform with a secure, one-way gateway out to customer approved internet URLs would be of value.

    We've identified some potential use cases that include postcode lookups, payment transactions and access to vendor update servers.

    This service could help to improve your operational efficiency by providing a simpler alternative to downloading and installing patches within Elevated, or having to use a Cross Domain solution for simple data flows.

    We'd love to hear your thoughts in the comments section below - or just vote this idea up if you think it's something we should invest in developing..

      Posted to Products  - Sub-category: Connectivity
  • Mike G
    10
    Points
    Mike G   
    This is not so much an idea as such but some thought about your portal, and the new portal that I am aware you are working on.

    I think it would be good to look at the other cloud providers and the services they provide on their portals. as they provide a lot of extra services as part of the cost of the server and other services that are provided for a small extra fee

    you have a few different technologies for compute hypervisors, could you intergrate so you can get more details about as server directly from the portal without going in to vCloud director or any of the other hypervisor portals.
    Click on a server name and show the set up of the server and some basic matrics of real time status (CPU / RAM / Network useage)

    You could look at adding some sort of internal marketplace where 3rd party applications/solutions can be purchased, BYOL or licence rental, I.E. advanced firewalls (Palo Altos) / Cloud backup solutions (Veeam)

    In addition not all clients are strong in powershell or CLI coding, alot of the time you point to places like GITHUB for people to get sample code. some of the functions you could look at setting up plugins that use these codes and intergrate with the hypervisor APIs as market place options. with a small charge for the maintenenc and any resources they use (I.E. storage for scipts to output results to), any example i have had to work out ways to intergrade the power control of servers and schedule. you could provide a way to set up a power schedule from with in the portal for a small charge.

    I have had a quick chat about some of this with my TAM but wanted to also place it on here.